Privacy policy

SCOPE OF APPLICATION

This Privacy Policy applies to the collection and use of personal information about customers and visitors to united-vintage.com.

THE INFORMATION WE COLLECT

We collect the personal data you provide when you :

use this website (e.g.: open an account, download content)

take part in our marketing operations (newsletters, loyalty programs, etc.)

make a purchase (online or in-store)

contact our customer service

Certain data is also collected automatically (e.g. IP address, number of visits, time spent on the site), in order to improve our services.

WHAT WE USE YOUR DATA FOR

Your data will be used for :

  • keep the site running smoothly

  • process your orders and manage customer service

  • send you marketing communications or promotional offers

  • allow you to participate in our games, surveys or promotions

  • improve our product offering and your user experience

We do not sell or share your personal data with third parties for advertising purposes.

DATA RETENTION PERIOD

Data is kept for a strictly necessary period, up to 10 years after the end of the contractual relationship, unless a longer or shorter period is required by law.

SHARING YOUR DATA WITH THIRD PARTIES

We share your data with :

  • technical or service providers (hosting, logistics, payment, etc.)

  • authorities or as part of legal proceedings, if required by law

  • messaging partners as part of our SMS program

Some data may be transferred outside the EEA, but always with appropriate safeguards (e.g. standard contractual clauses).

SMS MARKETING PROGRAM

The data you consent to share as part of our SMS service (e.g. basket reminders, special offers, order notifications) is not shared with third parties outside our messaging partners. You may withdraw your consent at any time.

USE OF COOKIES

We use cookies to :

  • track your browsing

  • save your basket

  • send basket reminders SMS messages, if applicable

You can manage your preferences via our banner or your browser.

MANDATORY AND OPTIONAL DATA

Some data is mandatory in order to process your order or provide a service. In the event of refusal, we may be unable to deliver the requested service.

Data for marketing purposes is optional. Refusal does not affect your purchases.

YOUR RIGHTS

In accordance with current legislation, you have the right to access your data:

  • access, rectification, deletion

  • limitation, opposition to processing

  • data portability

  • withdrawal of consent at any time

  • complaints to a competent supervisory authority

LINKS TO THIRD-PARTY SITES

Our site may contain links to third-party sites. We have no control over these sites and accept no responsibility for their content or privacy policies.

CONTACT US

For any questions or requests relating to your personal data:
📧 info@united-vintage.com